Customer Support AI Agent

Overview

The Customer Support AI Agent is a Python-based solution designed to monitor product prices on an e-commerce site. By utilizing an ARIMA model, it predicts future prices and sends notifications to customers when the price of a product is expected to drop in the next 10 days. This proactive approach helps customers make informed purchasing decisions and enhances their shopping experience.

Features

• Fetches a list of products from an e-commerce site
• Implements ARIMA model for price prediction
• Sends email notifications to users when product prices are predicted to be lower
• User-friendly setup and configuration

Requirements

• Python 3.6 or higher
• Required libraries (install using pip install -r requirements.txt):
  • pandas
  • numpy
  • statsmodels
  • requests
  • smtplib
  • email

Installation

1. Clone the repository:

   git clone https://github.com/bigdata5911/customer-support-ai-agent.git  
   cd customer-support-ai-agent

2. Install the required libraries:

   pip install -r requirements.txt  

3. Set up your email configuration in config.py:

   EMAIL_ADDRESS = 'your_email@example.com'

Contributing

Contributions are welcome! If you have suggestions for improvements or encounter issues, please create an issue or submit a pull request.

Contact

For questions or feedback, please reach out via GitHub issues or email at worker.opentext@gmail.com.

Customization Tips

• Make sure to replace yourusername, your_email@example.com, and actual script names with your specific information.
• Adjust the sections based on the actual structure and features of your project.
• You might want to include screenshots or examples of how the system works for better clarity.