team_volunteer Data model

• All processed SMS messages
  • Assumption: We process ALL incoming SMS messages. If we don't understand an SMS, that needs a separate event...
  • Need this to provide sms conversation history for all volunteers
• All sent SMS messages (feedback / dialogue)
  • Need this to provide sms conversation history for all volunteers
• All Case reports
  • Used to correlate with alerts for providing feedback (cholera alert = give feedback to all relevant volunteers)
  • To provide feedback to volunteers on submitted case reports
• CBS Project information
• Volunteer information
  • To know how to communicate with volunteers and to connect sms messages and case reports to the correct volunteer
• User information
  • To configure and manage the feedback system
• FEEDBACK-related
  • SMS message content (localization?)
  • Automated feedback configuration