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Identification Document cannot be validated in Libresign #1956

@kevinkuan1969

Description

@kevinkuan1969

Describe the bug

Created new account together with new identification document. The user account is assigned to group with option 'Allow request to sign'.
The new identification document is then flow to admin user with 'authorized groups that can request to sign documents'.

At the admin screen below: click the file to validate, the error message displayed
image

image

Environment information (please complete the following information):**

  • Ubuntu 22.04
  • Browser Windows Edge
  • LibreSign Version 7.1.1
  • Nextcloud Server Version - 27.1.3
  • Logs (get the entries from nextcloud.log related with LibreSign i.e tail -f data/nextcloud.log|grep libresign)

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